Our values and how they relate to our work
friendly
everyone is welcome
We are approachable, helpful and kind with a yorkshire sense of humour.
open
transparent and honest
We are straight-forward.
We treat everyone with respect and promote equality.
caring
passionate about people
We show compassion, listen and understand that people have different needs.
innovative
always looking ahead
We strive to lead the way with better, more efficient ways of working.
for the team
together we learn and grow
Every individual plays a crucial part in the success of the ridge as a whole.
Our values reflect how we behave day-to-day
Towards our patients, as a staff team, and our practice
friendly
I smile. I accept people as they are and am enthusiastic about helping others. We build good relationships and have a laugh with each other. The ridge is inviting, welcoming and inclusive place for all.
caring
I want to make a positive difference to people's lives. We support one another, show gratitude and give thanks. The ridge cares about diversity and reflecting the community we serve.
open
I can always be trusted to tell the truth and listen without judgement. We are always learning and don't have all the answers. The ridge is commited to clear, two-way communication.
innovative
I actively look for ways to make patients' experiences better. We are role models. We welcome and adapt quickly to change. The ridge challenges norms and pushes boundaries to implement fresh ideas.
for the team
I take personal ownership of actions and behaviour. I have confidence in my colleagues and team members as well as myself. We work collaboratively to shape a future practice which works for everyone.
Our values apply on three levels, in relation to our:
our patients
the people we treat and serve
our values apply to how we behave with our patients.
our staff
the team members we nurture
our values apply to how we colleagues treat one another.
our practice
the team ridge as a sustainable business
our values apply to how the ridge is run and managed.
