We would love to hear your feedback on our services whether it’s the Friends and Family test, our reception services or telephone services. Your feedback is vital to ensure we improve our offering moving forward so you can always send us your thoughts to ridge.feedback@nhs.net and to further have your say please visit our ongoing survey.
We hope you will always be satisfied with our services but from time to time misunderstandings can happen or things can accidentally go wrong, if you wish to raise a concern to us or to make a complaint then you can send us an email to ridge.feedback@nhs.net outlining the details that you wish us to look into for you. Or you can contact one of our manager team via any of our four reception desks or on the phone by calling 01274 425 600 after 10am Monday to Friday.
More information about our complaints procedure can be found in our leaflet here.
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