The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.
The FFT asks people if they would recommend the services they have used and offers a range of responses.
You can see more about the Friends and family test in this short information video:
How did we do? We’d love to hear your feedback about our services, please take a moment to complete your feedback about The Ridge Medical Practice by clicking onto our survey link just here:
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