Managing your health online

Using an online form Systm Connect

There are many things you can do online at our surgery. Some tasks you can do using a website called Systm Connect, where you can:

  • request an appointment
  • request a sick note
  • ask about test results
  • contact us about an admin request

You do need an account to use this website but this is simple to complete for most users and support can be provided by the Care Navigation team in Reception at any of our 4 surgeries.  

There are other tasks you can do online, like:

  • order repeat prescriptions
  • view your test results
  • see parts of your health record
  • check or cancel appointments
  • see your vaccination record

For these, you can use your NHS account or SystmOnline. You can access them using their websites or apps.

Setting up an NHS account

To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).

Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.

Setting up  SystmOnline 

To set up SystmOnline for the first time:

  • visit the surgery with photo ID so we can confirm your identity
  • we will give you a username and password
  • go to SystmOnline Login (tpp-uk.com) or use the app to register

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Take the NHS Friends and Family Test

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.

The FFT asks people if they would recommend the services they have used and offers a range of responses.

How did we do? We’d love to hear your feedback about our services, please take a moment to complete your feedback about The Ridge Medical Practice by clicking onto our survey link just here:

The FIve Parks Primary Care Network - working togther to support healthy communities in the Bradford area