NHS App and SystemConnect support click here for more info.

Accessing someone else’s information (Proxy access)

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To requests proxy access:

  • fill in an admin query form using SystmConnect Monday to Friday from 8am.  We will respond within 24 – 48 hours during opening times.
  • phone or visit us between 10am to 6pm and we will advise and assist you with this

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.

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Take the NHS Friends and Family Test

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.

The FFT asks people if they would recommend the services they have used and offers a range of responses.

How did we do? We’d love to hear your feedback about our services, please take a moment to complete your feedback about The Ridge Medical Practice by clicking onto our survey link just here:

Take part in the Friends and Family Test

The FIve Parks Primary Care Network - working togther to support healthy communities in the Bradford area

The Ridge Medical Practice

Providing NHS services